MDM SaaS. Well, what is it?
CIOs and technology leaders are making decisions today that will impact their company’s growth potential for many years to come. One of these critical investment decisions is moving to the Cloud. Why is going Cloud-native or MDM SaaS is the future of MDM software applications?
1. Upgrades & Updates: Cloud-native vs Cloud-hosted
An MDM SaaS software can be Cloud-native, Cloud-hosted, or On-premise. It is imperative to understand the difference between these three and why being Cloud-native is superior and a better fit for Master Data Management (MDM) platforms.
A Cloud-hosted software is an On-premise software that is hosted on the Cloud instead of an On-premise data center (aka “Lift and Shift” model). All traditional concerns that came with this model will continue to exist such as all instances might not be on the latest version. A Cloud-native MDM SaaS software that is built using Cloud technologies is typically architected and built with integrated Continuous Integration / Continuous Delivery (CI/CD) processes. This ensures that the systems always remain on the latest version and could be updated with minimal downtime. Another advantage of MDM as a service is that all the customers benefit from the continuous innovation done by the application providers; no customer left behind!
2. Auto-Scaling with MDM SaaS
As a business grows, the need to onboard more data for a domain or add more domains to manage, govern and analyze increases. With the advent and proliferation of social data, user interaction data and transactional data, MDM SaaS applications of the future need the capabilities to consume and infer a wide variety and volume of data. This data will be used to analyze and provide deep insights for more relevant master data management. Cloud-native platforms are capable of auto-scaling to meet these varying and increasing demands.
3. New Technologies for Enhanced Features
One of the biggest innovations the Cloud providers are working on is in the space of analytics and artificial intelligence (AI). These new MDM-as-a-service technologies can be used to build valuable and differentiating features that can help users do their work more efficiently. Only a Cloud-native application can integrate these technologies from the Cloud provider to build these enhanced features, like real-time analytics, recommendations, predictive and prescriptive insights.
4. Cloud Integrations
A Cloud-native platform allows integrations to other ‘Clouds’ using the Cloud provider’s standard integration technologies like a stream, blob, or APIs without opening up complex VPNs, NLBs, etc. thereby reducing management overheads. This SaaS master also allows for standards-based integrations using security protocols like OpenId, OAuth2.0 etc. An MDM SaaS platform provides significant advantages of integrating with other systems on the Cloud.
5. SLA (Service-level Agreements) based Monitoring and Alerting
Cloud-native software can leverage the advantages provided by the Cloud provider’s higher uptime features combined with the application stability features. This would mean that all of the monitoring, alerting, and restorations, when things are not working, is moved away from the current IT staff to the Cloud provider. Various features of supporting multiple regions, multiple data centers per region, geo-redundant storage, etc. are used natively to obtain higher uptime and better predictable restoration in the event of a failure or catastrophe. The monitoring and alerting features are part of the Cloud offering and can be integrated to the MDM applications for better operation functions like monitoring or troubleshooting.
Cloud providers are investing in security and privacy. The certifications on PEN Test, SOC 2 Type II, ISO 27001, GDPR, etc. are standard offerings in Cloud-native infrastructure. This ensures that the Cloud-native MDM applications can benefit from these and offer higher standards of security and compliance capabilities to the customer.
Future-proof: Think Ahead or Get Left Behind
Going Cloud-native is the future for software applications, and MDM is no exception. Moving to the Cloud is not a “maybe” anymore, but a necessity in the investment in a company’s digital transformation journey. Choosing SaaS master or Cloud-native applications will future-proof businesses for years to come and understanding these advantages is key to starting the conversation and making the right business decisions.
Want to learn more? Watch the video about why a Cloud-native platform is important for a company’s IT strategy: