‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. ‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so. You consent to us placing non-essential cookies on your computer or device by continuing to use our website with your browser settings set to accept cookies.
For information on the difference between essential and non-essential cookies, see the section below entitled About cookies.
For information on how you consent and how you can withdraw your consent to us placing non-essential cookies and other technologies on your computer or device, see the section below entitled How to accept or reject cookies.
2. About Cookies
2.1 What are cookies?
Cookies are small data files sent by a website’s server to a web browser, processor memory or hard drive and stored there. They can be used for a range of different purposes, such as customizing a website for particular users, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information. Based on their function and purpose, cookies are grouped into Essential and non-essential cookies, Session and persistent cookies, profiling cookies first and third-party cookies.
2.2. Essential and non-essential cookies
Cookies can be classified as either ‘essential’ or ‘non-essential’.
Essential cookies: these are cookies that are either:
- Used solely to carry out or facilitate the transmission of communications over a network; or
- Strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested.
Essential cookies cannot be disabled when using the Website’s features.
Non-essential cookies: these are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyze your behavior on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies). These cookies allow to activate procedures which are based on several steps (subsequent pages, i.e. a contact request), allow to track the user’s preferences, in relation to the WEBSITE content to view, and to functionalities to activate or deactivate. This type of cookies are also used to record the user’s choice in relation to accepting cookies from the website.
These cookies are used for statistical purposes only, to collect aggregate data, and do not allow the identification of the user.
2.3. Session and persistent cookies
Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser.
Session cookies: Session cookies last for as long as you keep your browser open. They expire when you close your browser.
Persistent cookies: Persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.
2.4. Profiling cookies
Profiling cookies have the purpose to provide a better user experience on the website by suggesting content that corresponds to the user’s preferences selected during navigation, based on viewed content and other user-related parameters.
Users can choose to disable single cookies of the website by selecting the appropriate settings on their browser.
In this case, users might not be able to use all features of the website.
2.5. First and third-party cookies
Cookies can be classified as ‘first party’ or ‘third party’.
First party cookies: these are cookies placed on your device by our website domain.
Third party cookies: The WEBSITE uses external features or contains links to external websites, for the purpose to provide better integration with third-party websites of common use, and a better social experience within the WEBSITE(i.e. Facebook, Google etc. sharing buttons).
2.6. Cookies used on our website
List of cookies used
|Name of Cookie||Type of Cookie||First or Third Party||Session or Persistent||Purpose|
|_ga||Non-essential (analytical)||First party||Persistent (2 years)||Google Analytics cookie used to distinguish users on a website to generate statistical information about their use of the website|
|_gat||Non-essential (functional)||First party||Session||Google Analytics cookie used to throttle number of requests received by users|
|_gid||Non-essential (functional)||First party||24 hours||Google Analytics cookie used to distinguish users on a website to generate statistical information about their use of the website|
|gac_<property-id>||Non-essential (functional)||First party||90 days||Google Analytics cookie used to track campaign related information for the user.|
|visitor cookie||Non-essential (functional)||First & Third party||Session||HubSpot cookie for a unique visitor ID used to track page visits|
|__hstc||Non-essential (functional)||First & Third party||Session||HubSpot cookie used to track opt-in preferences|
|__hssrc||Non-essential (functional)||First & Third party||Session||HubSpot Analytics|
|__hssc||Non-essential (functional)||First & Third party||Session||HubSpot Analytics|
|hsPagesViewedThisSession||Non-essential (functional)||First & Third party||Session||HubSpot Analytics|
3. How to accept or reject cookies
There are number of different ways in which you can accept or reject some or all cookies. Some of the main methods of doing so are described below.
You are welcome to block the use of some or all the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.
You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.
4. Changing your browser settings
You can accept or reject some or all cookies (for example, blocking all third-party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:
- Google Chrome (https://support.google.com/chrome/answer/95647?hl=en-GB)
- Mozilla Firefox (https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox?redirectlocale=en-US&redirectslug=Clear+Recent+History)
- Microsoft Internet Explorer (https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer)
- Apple Safari (https://support.apple.com/kb/PH5042?locale=en_US)
Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third-party applications which you can add to your browser to block or manage cookies.
- You can opt out of Google Analytics tracking by installing the browser add-on which is available here (http://tools.google.com/dlpage/gaoptout).
6. Clearing existing cookies
To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.
7. Contact Us
If you have any concerns, you can contact our Data Protection officer at DPO@riversand.com