Oatey to utilize Riversand PIM technology to enhance customer experience and support accelerated growth plans
Houston, TX – September 27, 2018 – Oatey offers over 6,000 residential and commercial plumbing products through its branded lines. After a century of incredible progress, Oatey has changed with the times, meeting the needs of its customers and manufacturing products designed to deliver quality, build trust and improve lives. Because of this evolution, Oatey is recognized today as a leading manufacturer of high-quality plumbing products.
Digital technology is an essential support system to Oatey’s continued accelerated growth. Therefore, they decided to invest heavily in new tools to enable a digital transformation. The Riversand Product Information Management (PIM) solution will ensure that Oatey delivers rich content and seamless experiences to customers.
“We chose Riversand because we needed the best technology to underpin our digital plans. Riversand has a proven track record and they understand the complex area of product information that is the foundation of our business at Oatey”, said Chris Nehez CIO at Oatey.
Many manufacturers similar in size to Oatey face an ever increasing demand for richer and more robust product information to share with their customers, retail partners, distributors, and any other channel through which they sell. By enabling Oatey to quickly publish information from the Riversand cloud-based PIM solution, overall time to market will go down and product information accuracy will go up.
“While Riversand has had success with enterprise customers and big brands for the past 18 years, it is our new cloud-based offerings that allow us to serve an even broader set of customers “, said Charlie Lawhorn, Riversand Chief Customer Officer. “It’s exciting to help bring an enterprise class solution to the mid-market and work with companies like Oatey. Our solution will allow them to receive the best value for today but scale over time and evolve as their requirements grow. We’re delighted to be a part of Oatey’s product information strategy and we’re especially looking forward to their accelerated growth”.
Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries. Today, Oatey operates a comprehensive manufacturing and distribution network to supply more than 6,000 products for professional builders, contractors, engineers and do-it-yourself consumers around the world. We have continued to meet customer needs for more than a century by offering innovative plumbing solutions that deliver results the first time. All Oatey products and brands are backed with the highest-quality technical and customer support programs in the industry.
Based in Cleveland, Ohio, Oatey has locations in the United States, Canada, Mexico and China. For more information, visit Oatey.com, call (800) 321-9532 or follow Oatey on Facebook, Twitter, LinkedIn or Instagram
Riversand cloud-native master data management solutions are designed to support customers’ digital transformation journeys through improved business agility, faster adoption and improved collaboration across the enterprise. Riversand has a vision of helping companies know their customers better, move products faster, automate processes, mitigate risk and run their businesses smarter. Our customers, partners and analysts recognize us as a trusted partner, visionary and a leader. Visit Riversand.com for more information and follow us RiversandMDM on Twitter and Riversand on LinkedIn.