Riversand messaging on COVID-19

April 5, 2020

To our Customers and Partners:

In just mere weeks, COVID-19 has grown into a global pandemic affecting millions of lives and businesses. We know you count on Riversand to provide the products and services you need to keep your critical business data functions moving.

The global Riversand team is trained and prepared to deliver 100% of our services at every stage, from implementation and training, to regular, ongoing maintenance and support, no matter the location.

We’ve invested in our infrastructure over many years, and continue to do so, in order to adapt and perform over any unforeseen situation whenever necessary. Working remotely and securely isn’t a reaction to the current situation, it’s what we’ve prepared for over the long-term.

The safety of employees, customers and partners is a top priority. We also continually monitor our systems for reliability and efficacy, and provide our employees with the tools they need to give you the 24-hour service and support you expect. It is our job to serve you. We want you to know you can have the confidence to rely on our people and our infrastructure throughout this crisis.

We know that business is still proceeding, albeit differently, in this environment. We shared our initial thoughts here: Commerce in the time of COVID-19.

We’re all in this together. Please reach out to us if you have any questions.

 

Thank you and stay safe,
Your Riversand Team

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