Industry
Distribution
Geographies
US
Products
300,000
Ownership
Private

Food service industry distributor accelerates ecommerce strategy and expansion of offerings on the strength of Riversand Ascend PIM

With a fast implementation and built-in self-service, the distributor was able to see value right away and ended up with a solution that didn’t need them to compromise their plans for tomorrow.

Turning Information into insight
Challenge
  • Expand product lines and categories to 300,000 SKUs through variants
  • Improve data quality and enrich content as part of new digital strategy
  • Need updates to appear on ecommerce site in real time
  • Replace manual processing; labor-intensive and time-consuming
  • Need MAP (min. advertised price) design for entire range of products
  • Affordable solution for today without compromising future growth
Solution
  • Train-and-use strategy let Culinary Depot data stewards start working on uploading data immediately
  • Single source of truth and enriched content creation for eCommerce
  • Enabled product recommendations as well as product-variants
  • Onboarded entire range of categories and product lines with individual templates
  • Solution implemented without any implementation cost
Benefits
  • Zero implementation cost or time; solution ready for production use on Day 1
  • Enhanced content ready to be synced with the new eCommerce ahead of its go-live
  • Business-friendly solution enabled users at all levels with minimal IT support
  • Simplified MAP system enabled pricing calculations by all users
  • Flexible Guidance packs allow for self-serviceability and handhold for future

With a small IT team, this distributor was concerned about costly and extended implementations. With Riversand Ascend train-and-use modules, business users were able to use the application immediately and the PIM was and running faster than the other ecommerce systems.

Learn more about how Riversand PIM solutions can help.

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