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Powering Accurate Customer Information
Why Riversand Customer MDM?
Riversand Customer Master Data Management incorporates the latest technologies and processes to view, manage, consolidate and govern critical customer data and relationships. This enables businesses to add new customer accounts anytime and continue to update and maintain their current contacts with ease.
- Multidomain capabilities – Riversand MDM solution supports party-domains such as Customers, Vendors or Employees, along with thing-domains such as Product, Material, Assets and Locations.
- Integration with data sources – Riversand helps in tracing every interaction with the brand across channels. Information is syndicated from and to different sources like D&B, Salesforce etc. to standardize the customer record.
- Advance Match & Merge Technology – Data is merged using various algorithms against existing records and enriched to create Golden Record for each customer. It supports data rationalization and deduplication.
“We chose Riversand and Comma after a detailed analysis of numerous solutions. They impressed with their understanding of this complex area and use of new technologies to address challenges that the digital age presents for the flexible and ubiquitous provision of product information. We look forward to working with them in the implementation of our new PIM solution”
Director of Digital
"Riversand PIM enabled us to bulk change products and add or remove information from product profiles easily. The rules that we are able to customise for PIM block changes from happening on the site without review."
eCommerce Operations Supervisor
"Riversand’s solution enables us to easily access product marketing and technical information to provide rich product content. Also, images are stored and tagged by country along with supporting text in 23 languages so we can offer a truly localized experience."
Global Web Marketing & Digital Manager