Arco UK launches its Digital First Initiative with PIM at the Core

October 24, 2018

When safety is your business, product data must be precise

HOUSTON, TX – October 24, 2018 – Riversand, a cloud-native Master Data Management and Product Information Management provider, is proud to announce the latest implementation of its comprehensive Product Information Management (PIM) solution for Arco, experts in safety and the UK’s leading supplier of safety equipment, workwear, safety boots and shoes, gloves and maintenance supplies.

With robust sales and a leadership position within the market for safety equipment, workwear and supplies in 100 countries worldwide, Arco saw the potential to further increase sales, by improving their own operational efficiencies through bold digital transformation dubbed the ‘Digital First Strategy’.  Arco launched, as part of this program, Riversand Product Information Management (PIM) as the solution to digitize and harmonize their product information across channels, regions and internal systems.

“The PIM platform is a key component of our Digital First initiative, to make product information much more accessible to our customers and across our information supply chain,” said Richard Martin, Digital Director, Arco. “Arco is investing over £20 million in the digital transformation of our business in order to meet the needs of our customers in the digital era.”

By step-changing the internal creation and flow of product information, Arco is in the process of digitizing and harmonizing their product information. The goal is to deliver multiple benefits, including Arco’s ability to publish their new website for the UK and Ireland markets with digital, enriched and harmonized product information, resulting in a better customer journey and enhanced customer experience.  Process improvements have also improved internal ways of working resulting in efficiencies and stronger collaboration around product information.

“We are excited about our customer Arco and the establishment of their PIM Program as a fundamental building block of Arco’s Digital First Vision. The PIM solution creates business value through better enriched product content, shorter time to market and smarter product data processes”, said Sachin Kumar, Senior Director – Customer & Partner Success Europe at Riversand.  “This allows Arco to execute on their omni-channel digital strategy much more effectively than any time in the past.”

About Riversand

Riversand cloud-native master data management solutions are designed to support customers’ digital transformation journeys through improved business agility, faster adoption and improved collaboration across the enterprise.  Riversand has a vision of helping companies know their customers better, move products faster, automate processes, mitigate risk and run their businesses smarter. Our customers, partners and analysts recognize us as a trusted partner, visionary and a leader. Visit for more information and follow us @RiversandMDM on Twitter and Riversand on LinkedIn.

About Arco

Arco are a fourth-generation family owned business spanning over 130 years. With a strapline of ‘Experts in Safety’, they are the UK’s leader in workplace safety offering the widest range of safety equipment, workwear, training and expert advice.

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